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Groovix systems come standard with 1 year of standard support, software upgrades, and hardware warranty.

An upgrade to 3 years of standard support, software upgrades, and hardware warranty can be purchased for an additional fee.

Detailed Warranty Terms
Open Sense Solutions LLC warrants that Groovix Computers are free from defects in materials or workmanship under normal use during the warranty period. The warranty period commences on the date of purchase. The warranty does not cover:
Data backup is the responsibility of the user and YOU should ensure your data is backed up at all times.

The following services are specifically excluded from coverage under the Warranty, and if such services are performed, shall be charged (labor, parts, and travel related expenses) to you at Open Sense Solutions LLC prevailing prices and hourly rates (portal to portal) with a minimum charge of one (1) hour per call: Open Sense Solutions LLC, at their sole discretion, may replace the Equipment in whole or in part with comparable equipment and may use remanufactured and refurbished parts and modules in performing service. Replacement parts and modules shall become your property; the replaced parts shall become the property of Open Sense Solutions LLC and shall be returned to Open Sense Solutions LLC at Owner's expense. Any replaced parts are warranted for a period of time up to the remainder of the time left on the original Equipment warranty.

Open Sense Solutions LLC liability under this agreement shall be limited to keeping the equipment in good working order. you hereby agree that Open Sense Solutions LLC shall not have any liability whatsoever with respect to its obligations under this agreement for anY consequential, exemplary, special, indirect or incidental damages. Open Sense Solutions LLC shall not be liable for any damages caused by a delay in the furnishing of maintenance services under this agreement even when informed in advance of the likelihood of such damage. Neither Open Sense Solutions LLC, nor its affiliates, partners, agents, suppliers, or representatives warrant that your computer hardware or software will meet minimum performance levels or that the hardware oR software provided to me by Open Sense Solutions LLC will be free from defects of any kind or will perform in accordance with their specifications; nor do they make any warranty as to the results that may be obtained through my use of the foregoing. Open Sense Solutions LLC may, at its discretion, engage subcontractors to perform work hereunder, provided Open Sense Solutions LLC shall fully pay said subcontractor and in all instances remain responsible for the proper completion of this Warranty. All change orders shall be in writing and signed both by Owner and Open Sense Solutions LLC. In the event Owner shall fail to pay any payment due, Open Sense Solutions LLC may cease work without breach pending payment or resolution of any dispute.

In the event that any one or more of the provisions contained in this Warranty shall for any reason be held to be invalid, illegal or unenforceable in any respect, this Warranty shall be enforced to the maximum extent possible. No waiver of any provision of the Warranty by Open Sense Solutions LLC shall be deemed to be an ongoing waiver of such provision or rights of Open Sense Solutions LLC related thereto. Except as otherwise specified herein, any notice to be given under the terms of this Warranty shall be in writing and shall be posted in plain view at Open Sense Solutions LLC specified address.